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1. Getting Started

If you don’t have a BizBiz Share account yet, follow the steps below;
  • Go to bizbizshare.com and click “Join Now”.
  • Fill in your email address, first name and last name. Click “Continue”.
  • Fill in your company name, phone number and what type of industry you are in.
  • If you were helped by someone from our customer service team please add their name from the drop-down menu. Click “Continue”.
  • Once you have entered this information we will send you an email. This email is for verification purposes.
  • Click on the “Activate” button.                                                                                                                               
  • Create a password see What is the criteria to create a valid password? for details.                                         
  • Choose a membership level. Basic (Free), Premium or Enterprise.
  • Enter your credit card information and “Confirm”.

The password must contain at least 8 characters and meet at least two out of three requirements listed below (2/3): 

  • Password must contain an uppercase letter. 
  • Password must contain a digit. 
  • Password must contain a special character

 

Example of a valid password: Afwkgi23  or afwkgi2!

It is free to become a BizBiz Share member.  

If you wish to have extra perks we have 3 levels of memberships available.

The information you have already entered will be auto-filled into your profile.

Click on “My Profile” on your top menu

Click on “Edit Info” to add a description of your company.

Click on “Add Photo” to add up to 6 pictures of your company. 

           

Click on “Save Changes” and now your profile is complete.

 

The BizBiz Share Marketplace is where all resources are displayed.  The Marketplace has machinery, equipment, warehousing, office space and many other B2B resources. When you post your resources they will appear in the Marketplace. 

When searching for a resource you will find your results in the Marketplace. You can access the Marketplace through the home page or through your Dashboard when signed in.

Log in. You will find “ADD A RESOURCE” on the right-hand side of your dashboard. Click on it.

 

Fill in all requested information.                                                                                             

There is an option to add french to your listing. For Quebec companies, we highly suggest making your posting in both French and English.                                                                                                                         Add in the price. If you cannot add a definitive price you have the option to select negotiable. This is found in the ”/hour” dropdown.

At the very bottom click on “Upload images”.  You can and are encouraged to load multiple images of your resource.

Calendar – you can list the dates when your resource is available. You can either select a date range directly on the calendar (recommended for select periods of time)  or use the “select recurring dates” with the drop-down menu.  Ex: if your resource is available every Monday you would select “week” on “Monday” and click “Add”.

 

 

Don’t forget to click on “SAVE” once you have entered all your info.

Note that you will always have the final say on any deal made, so you can refuse a requested date, even if it is showing as available on your calendar. 

Continue this process to post all of your available resources.  

If you are a member:                                                                                                                      

Login.                                                                                                                                         

Click on “Marketplace”.  You will see a search bar.

 

Click on “Resources”. Type in the item you are looking for.  

You can click on “SEARCH” at this point and you will see all the resources available.

 

Your results will show all the forklifts available in the region.

 

On the left-hand side you will see there are 34 forklifts available and each of the resources is featured, on the right, the location is shown on the map.                                             

When you search for a resource, you can narrow your options by using the filters within our search bar.

If you want to filter your resource search even further you can click on “Distance”  with the sliding ruler and select the radius you would like.  In this example, we have chosen 10 km. Click on “APPLY”.

The results now show 16 available Forklifts within a 10 km radius.

A second option is to use the preset filters in the “Category” section of the search bar.

         

If you are not a member you can search through the search bar on the homepage.

When you book a resource on BizBiz Share, you’re making arrangements to rent/buy a resource from another member. 

1. Complete Your Profile                                                                                                          

Complete your profile and select your membership level before you request a resource, this will let other members know a little bit about you when they confirm. Your profile should include your logo, a little bit about your company and contact information.  See How do I create a Company Profile for details.

2. Find the Right Resource                                                                                                    

With over $100,000,000, worth of unique resource listings, you’ll want to make sure the resource you choose is exactly what you need.

Use our search bar found on the home page filters to narrow down your search.  Refer to How do I search for a resource? For details.

3. Book It!

You’ve found the perfect resource, now it’s time to make it official. 

Negotiate the Deal
Occasionally a member will be flexible on a rental/selling price. You are able to negotiate with the Lender/Seller directly on the platform.  For more details refer to How do I negotiate a deal? 

Agree on Price
Once both the lender/seller and the renter/buyer agree on a price you can begin to complete the process.

Shipping

There is a Shipping option.  If you require the resource to be transported from Company A to your company,  you can choose the “Shipping Option”. For more details refer to How does the Shipping Option work?

Go to your Dashboard                                                                                                                      Click on the arrow beside your logo “Negotiations”

You can now chat with the owner of the resource you are looking to rent/buy.

Once you have both agreed on the price you click on “Accepted”

You have the option to use our Shipping Service or not.  The system automatically defaults to “No” so you just have to click on “Next” if you don’t need shipping. 

If you need shipping so click on “Yes”

You will then be asked a series of questions. If all of your requirements are filled with the questions asked you can receive an instant quote by clicking on “Calculate Quote”. 

If your requirements are not filled with our questions then you may need a “Custom Quote”. Click “Custom Quote”, provide your specification and you will receive an answer within 2 to 3 hours.

No, the shipping feature is an option.  If you do not need it just answer “No” to the question “Do you need “Shipping?” during the reservation process.

Go to the Dashboard

Click on “REQUESTS A RESOURCE”

Fill in the form

Click on “Save”

Your request for a resource is now live and all members within your neighbourhood will be notified.

2. Account Settings

We have a number of notifications, but it is always the member’s choice whether or not they want to receive the various notifications.

Go to “My Profile” 

Click on “Settings”

All notification settings will default to receive notifications.

If you do not wish to receive any of the notifications or just some notification, click on the slider of each notification you don’t wish to receive, the button will turn grey

Click on “UPDATE” and you will no longer receive this notification.

You can change your notifications at any time.

 

On your top menu, you will see a small bell – when you have notifications the number of notifications will appear on the bell.

If you click on the bell you will see a small view of your notifications.

If you wish to read your notifications click on the arrow – you will see a drop-down menu

Click on “Notifications”.

You will now have a full view of your notifications.

Go to “My Profile”                                                                                                                                    Click on “Settings”                                                                                                                          Use the drop-down menu to change the language prefer    

If you have forgotten your password or want to change your password you use for your BizBiz Share account:

Go to “Login” on the homepage                                                                                   

  Click on “Forgot Password”                                                                                          

We will send an email to the email address connected to the account                                     

Open the email and click on “change my password”

You can edit the information that appears on your BizBiz Share profile, such as your main profile Logo, contact email address, photos and your About section from your Dashboard.

Log in, you will now be on your “Dashboard”                                                                             

Click on “My Profile”                                                                                                                              

Click on the “Edit” buttons                                                                                                                  

Make your changes          

Click on ”Save” and your done

You can easily change your “contact email” through the “Edit Info” function on the Contact Person section of your profile. 

To change the email connected to the membership for login purposes please contact [email protected]

There can only be one email and one password connected to your BizBiz Share membership.

3. Payments & Fees

BizBiz Share members select which level of membership best suits their company.  Membership levels are Basic, Premium and Enterprise. The amount of the fees charged are based on the membership level.  See How much does it cost to become a BizBiz Share member? For details.

Payment & service: includes all the processing and bank fees that keep the funds in a secure account and secure issue payouts.

Administration: this fee represents all the human interaction and verification necessary to complete each transaction. It also allows us to keep our online and phone customer support at the highest standard.

Maintenance of the platform: the totality of these fees are invested in the continuous development of a better, easy to use, platform for our users.

Commissions: Our way of giving back to the associations, chamber of commerce and organizations that help in the growth of BizBiz Share.

Membership Free Premium Enterprise
Payment & service 5.00% 5.00% 5.00%
Administration 5.00% 5.00% 0.00%
Maintenance of the platform 9.00% 1.00% 0.00%
Commissions 8.00% 2.00% 0.00%

 

Taxes and contributions to a Protection plan may also apply.

You will be charged as soon as you select your membership level and enter your credit card information.  Your initial charge will only be the monthly amount that corresponds to your membership level. You will automatically be charged your membership fee every month.   See How much does it cost to become a BizBiz Share member? for details.

You will be charged as soon as you enter your credit card information.

Once you have completed your negotiations, confirmed whether or not you need shipping, you can go to the confirmation tab.

 

This is where you review all the details of your transaction.  If all is good, click on “Next” or the “Payment” tab.

On the Payment tab you will have the choice to either enter a new credit card or use one of your saved credit cards. Note the default is set to saved cards.  You just need to click on the image of the card you wish to use.

If you wish to add a new card just fill in the required info and click on “Pay now”.

All BizBiz Share renter/buyer transactions are subject to a 4% fee.  This low fee covers administrative functions, BizBiz Protection Plan as well as the payment processing fees.

The total price of a resource on BizBiz Share is based on the rental/selling price set by the owner of the resource. The price can be negotiated between the two members. There are additional fees or costs determined by either the selection of services or BizBiz Share. These may include:

  • BizBiz Share service fee: (2%)Transactional fee is charged by BizBiz Share, this covers the payment processing fees, helps BizBiz Share run smoothly and offer Membership support.
  • Shipping fee: Fee charged by our shipping service to cover the cost of transportation of a resource from company A to company B. (if needed)
  • Protection fee: Fee charged to give members the extra security of knowing if there is an incident or damage to the resource the insurance deductible will be covered by BizBiz Protection Plan).  

See How are lender/seller transaction fees calculated?  for full details.

We accept major credit cards (Visa, Mastercard & American Express). 

During the negotiation/payment process you can cancel your transaction at any time by clicking on “Cancel Negotiation”.  You will then be asked if you are sure, click “yes” or “no”.

If you have completed your negotiation/payment process and would like to cancel your reservation you will have to email [email protected]

The renter/buyer has up to 48 hours before the reservation date to cancel the transaction.  You will receive a full refund minus any fees incurred by BizBiz Share. Ex. payment processing fees.

Once the transaction has been accepted the lender/seller does not have the right to cancel the reservation

4. Features

BizBiz Wiz is the guy that will come to your company and give you a personalized tour of our platform.  They will help you to create your profile, teach you how to post, search and identify opportunities that could be great resources to post on the Marketplace. The BizBiz Wiz will take you through the entire process step by step.  After the visit, they are always available to help you out with any questions you may have. 

Category: 4. Features

If you are an Enterprise member the BizBiz Wiz services are included in your membership.

The fee for the BizBiz Wiz is $175 plus tax.

Category: 4. Features

BizBiz Protection Plan protects you from paying the deductible on any resource you rent.  If the resource is damaged during your rental period, our BizBiz Protection Plan will cover the deductible for you (up to a total amount of $5000).  This will give you peace of mind during your rental period.  

Note that by default, the insurance of the owner of the resource will be liable.

Our BizBIz Protection does not cover CSST related injuries.  

Category: 4. Features

Yes. Some members require a signed contract or rental agreement prior to the reservation start date.  This contract would be between the lender/seller and the renter/buyer and in no way implicates BizBiz Share.

For lender/seller                                                                                                                If you require a renter/buyer to sign a contract, you must disclose the actual contract terms to them prior to booking. The easiest way to do this is to mention the contract in your listing’s description, and include the terms in your message thread with the renter/buyer.

BizBiz Share can’t help enforce any special policies in your contract.

For renter/buyer                                                                                                    

Lenders/sellers may ask you to sign a contract, but they must disclose this requirement and its terms prior to booking.

If you’re not comfortable with the contract, you may want to discuss your concerns with the lender/seller or look for another resource.

If your host asks you to sign a contract that you weren’t notified about before you made the reservation, you can decline to sign the contract and ask your lender/seller to cancel your reservation instead.

Category: 4. Features

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